Terms & Conditions
Each hand picked piece of wood has a different grain pattern and will vary slightly from piece to piece. Your piece is an original piece and may be slightly different from what you see on the site.
We will do our best to meet our shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping company and/or customs delay.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Custom and Personalized Orders
We offer custom and personalized requests! Wooden tags, sport medallions, earrings, key chains and pendants can be customized with a company name, or a simple Congratulations! - Please message us with your request and we look forward to working with you!
We also have a great art department and access to 1000's of graphics and fonts so we that can help with your ideas!
Please send us a message in the "notes to seller" when checking out with the wording/business name to be engraved. Your company logo can also be sent to us so we can do some artwork then send you a proof. These are hand made to order and will be shipped 3-5 business days from time the draft is approved by the customer.
Artwork, graphics, logos and text can be sent to us by e-mail. Hi resolution artwork is essential. .jpg .pdf or any vector format will be fine. If unsure, send us the artwork and we will advise.
No artwork charges on orders of 10 or more pieces. A small charge of $15 will be applied to any order that requires artwork and the number of pieces is lower than 10.